Bishwambhar Sen
Principal Software Engineer &
Senior Salesforce Developer
I am an IT consulting expert with over 17 years of experience, specializing in the Salesforce ecosystem (11+ years) and .NET development (6 years). I lead teams, design enterprise-grade scalable solutions, own robust release strategies, and bridge the gap between complex business requirements and modern technical execution.
Salesforce Certifications
A collection of active certifications verifying expertise across Salesforce architecture, development, and administration.
Application Architect
Architect Track
Data Architect
Architect Track
Sharing & Visibility Architect
Architect Track
Platform Developer II
Developer Track
Platform Developer I
Developer Track
Experience Cloud Consultant
Consultant Track
Platform App Builder
Specialist Track
Administrator
Administration Track
Work Experience
Over 17 years of technical contributions across prominent global companies, specializing in building high-performing Salesforce integrations, portals, and cloud solutions.
Principal Software Engineer (Senior Salesforce Developer)
Dell Technologies Malaysia – Cyberjaya, Selangor
Lead developer supporting and enhancing Dell's partner portal on Experience Cloud and Sales Cloud.
- Built custom generic list views to support custom action buttons in Experience Cloud, optimizing user navigation and efficiency.
- Collaborate with business and support teams to gather complex requirements and deliver robust, scalable technical solutions.
- Own release management using GitLab CI/CD, establishing modern release methodologies and branching strategies.
- Designed and implemented a delta pipeline to optimize deployment speed and decrease build times.
- Mentor team members, run code reviews, and inspect technical designs to maintain compliance with Salesforce architectural best practices.
- Facilitate agile ceremonies including story point estimation poker sessions, sprint planning, and retrospectives.
Salesforce Developer Team Lead
TTMS Software Sdn. Bhd. – Subang Jaya, Selangor
Led a dedicated team of Salesforce engineers delivering digital transformations for an American multinational pharmaceutical client across Southeast Asia (SEA) and Australia/New Zealand (ANZ).
- Delivered complex CRM enhancements customized specifically for healthcare providers and cancer patients.
- Managed cross-system integration projects with SAP utilizing MuleSoft APIs and established secure SAML-based SSO with Okta/OCID.
- Oversaw release processes and deployments using GitHub, Bamboo, and Salesforce DX.
- Acted as a principal technical liaison between business stakeholders and international engineering teams.
Software Engineer (Salesforce Consultant)
Lizard Apps Malaysian Development Centre – Kuala Lumpur
Implemented in-house CRM software and customized Salesforce environments for key European and regional APAC clients.
- Custom-built Lightning Components (Aura) and integrated custom Apex controllers to fulfill tailored business flows.
- Delivered reliable third-tier technical support and resolved complex production platform bugs.
Associate Projects (Salesforce Consultant)
Cognizant Technology Solutions – India
Developed and deployed comprehensive Salesforce Service Cloud implementations for prominent global clients including First Data and Fleetcor.
- Configured and customized Service Cloud features (Email-to-Case, Web-to-Case, queues, and escalation rules).
- Developed tailored Lightning applications, analytical reports, dynamic dashboards, and Visualforce custom sheets.
- Integrated advanced AppExchange packages such as Milestone PM+ for project tracking, and configured security access parameters.
- Designed and built custom data exporter tools using Visualforce and Lightning APIs.
Sr. Solution Integrator – CSI ADM & PMO
Ericsson India Global Services – India
Optimized operations and modernized systems for global management structures.
- Successfully migrated legacy enterprise tools into a robust, modern .NET-based web portal.
- Designed, tested, and implemented high-performance RESTful APIs.
- Managed User Acceptance Testing (UAT) cycles and spearheaded production server performance optimization.
Software Engineer
Geotech Informatics – India
Built web solutions and designed relational database systems for ecommerce environments.
- Created object-relational mappings using NHibernate and developed secure REST APIs.
- Administered production MS SQL databases and created customized server user controls.
- Coordinated local system builds and supported customer-facing UAT deployments.
Consultant
Capgemini – India
Designed application registration software solutions.
- Delivered the secure Visa application registration portal (IVFRT) for VFS Global.
- Programmed reliable Data Access Layer (DAL) components and optimized stored procedures in MS SQL.
- Assisted in QA validation and coordinated client-side UAT release phases.
Assistant Systems Engineer
TATA Consultancy Services – India
Commenced software development career with technical training and project engineering.
- Engineered automated PMO workflows for Dow Chemical and built custom features for the ING Netherlands CRM portal.
- Coded SharePoint web parts, designed SQL queries, and conducted structural debugging across live projects.
Technical Expertise
A comprehensive breakdown of architectural, development, database, and process methodologies developed over a 17-year career.
Salesforce Development
Configuration & Security
Integration & Data
.NET & Web Engineering
Databases
DevOps & Release
Agile & Leadership
Education
Bachelor of Technology (B.Tech.)
2004 - 2008Major in Computer Science & Engineering
West Bengal University of Technology (W.B.U.T.)
Kolkata, India
Contact Me
Have an interesting project, leadership role, or consulting requirement? Reach out using the form below or contact me directly via email.